This guide helps you create conditional rules that are based on the options selected in a drop-down select field, allowing you to customise content based on the user's choice.
Instructions
1. Go to the Form
- Open the form where you want to add the conditional rule
2. Create the Date Question
- Add a Select field to the form
- Add a question, for example: “Settlement Timetable”
- Edit the field and the following options to the select field
- Save the field
3. Access the Conditional Rules Tab
- In your form editor, click Document.
- Select Conditional Rules.
4. Create a New Conditional Rule
- Click + New Conditional Rule.
5. Set the Rule Criteria for the Select Values
- Create 3 separate conditional rules
Settlement_Timetable_Urgent_Yes
Settlement_Timetable_On_Time_Yes
Settlement_Timetable_Delayed_Yes - Select the Select field (Settlement Timetable) and set the criteria, such as “Urgent - Request short settlement” You can then insert specific content based on this date range.
6. Save the Rule
- Click Save to create the rule.
7. Create a Rule for the Alternate Settlement Outcomes
- Create 2 additional rules for "Settlement Timetable"
Settlement_Timetable_On_Time_Yes
Settlement_Timetable_Delayed_Yes
8. Apply the Conditional Rule in the Document
- Highlight the relevant text in your Word template.
- From the Word Add-In, select the conditional rule and click Add.
Common Issues & Solutions
- Issue: The drop-down selection is not triggering the expected content.
- Solution: Verify that the correct operator is being used (e.g., Equals for matching the exact drop-down option) and ensure the drop-down values are correctly set in the form.